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As near as I can determine, EFW appears to be a type of ZIP file. Try emailing Support@annthegran.com and see if they can help you or tell you where to get help. This is a tough one! Pat
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What sort of message are your getting? Be exact if possible. Be sure you select (we never say "hit" - that is for football players) "Open" NOT "Save." The reason is that 'save' just places it in a temporary download file that is usually difficult to find. If you...
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