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As near as I can determine, EFW appears to be a type of ZIP file. Try emailing Support@annthegran.com and see if they can help you or tell you where to get help. This is a tough one! Pat
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What is the Computer Operating System you are using? Windows? Mac? How old is your system? The newer systems, and I believe Windows XP does this, will unzip a file when you double click on the file. Some systems are different, so you need to do some snooping around. Place your mouse on the zip document...
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What sort of message are your getting? Be exact if possible. Be sure you select (we never say "hit" - that is for football players) "Open" NOT "Save." The reason is that 'save' just places it in a temporary download file that is usually difficult to find. If you...
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Martha, I sure can understand needing software that can be over priced! You can try a couple of things: Google: PKzip. I believe it is free for personal use. I am not sure, it may have a cost because I got mine a really long time ago. If that is not acceptable, try "tucows" This is a site for...
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Hello, The design files available for download from AnntheGran.com are in Zip file format. Perhaps you are referring to the PES file format. This refers to the file format supported by Brother sewing machines. If your machine does not support PES format you can use Catalog Xpress to convert to the format...
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