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  • Re: Downloading the free designs

    Free designs are one of the perks here at ATG. There are so many beautiful ones, it is hard to chose just a few. I think I have about 100 of them in my designs. I don't know what you are experiencing because I know I got designs before I became a member of ATG Club. After you click on the "I...
    Posted to Getting Around Our New Site (Forum) by pat71896 on 10-18-2008
  • Re: Catalog Xpress Problems

    Thanks for your comments, Nancy. I'm sure that our Support Team is going to continue to work with you until they have it working properly. Please note that with thousands of different computer configurations, there are always going to be issues with certain users. Our guarantee is that we will work...
    Posted to Product Questions (Forum) by beamishboy on 08-01-2008
  • Re: down loading

    joann7657-Welcome to the wonderful world of machine embroidery! (ME) Welcome as well to ATG! It seems like you have become a little frustrated with your downloads. Frankly, everyone has had to go through the same thing at one time or another. First of all, you cannot download directly unless your machine...
    Posted to General Discussion (Forum) by pat71896 on 07-06-2008
  • Re: Anchor Stitch Begins Outside of Design - Bummer!

    While I cannot specifically address your issue, I can suggest that you might want to email support@annthegran.com for some assistance. Did you buy it on ATG? I want to get into digitizing and editing, but lack the time. I need a housewife to clean the house and run errands and several more hours in each...
    Posted to Today's Top Tips (Forum) by pat71896 on 06-30-2008
  • Re: Downloading Purchased Designs

    This is really unusual. Did you ask support@annthegran.com ? Perhaps if you try again, and write down exactly what you did, as you go, there might be something that shows up in that procedure to indicate the problem. Of course, there is always the issue that it was a 'hiccup' in the server, your...
    Posted to Product Questions (Forum) by pat71896 on 06-28-2008
  • Re: Going rate for embroidery lessons

    I live in Green Valley Arizon (South of Tucson). If you belong to our quilting group ($25. for a year) I teach FREE Embird, Viking, Janome, Artista, etc. on the 4th of Friday of the month 9AM at Friends in Deed and the third Monday (12:30) same place. Please click on my profile and email me for more...
    Posted to Today's Top Tips (Forum) by maemery on 06-08-2008
  • Embroidery Groups/Support

    I spent 2 hours today at my Babylock Dealership with 60 of my dearest and closest friends - well fellow embroiders at least! This dealership, here in San Diego, is really client friendly. They offer 6 to 8 classes (depending on your own needs) for your new machine. They also offer 2 hours a month, on...
    Posted to Today's Top Tips (Forum) by pat71896 on 05-31-2008
  • Customer Support for Vista

    Why does your company as "largest internet" embroidery group support Vista regular or 64? All new computers for over a year come with this but one can not use catalogs that you bought and depend on. Your ad says : Catalog Xpress is not supported for Windows® 3.1, 95, 98 or ME, and Macintosh...
    Posted to Product Questions (Forum) by vickiecm on 02-28-2008
  • Alphabet Express

    Where can I download a trial version of Alphabet Express? Thank you.
    Posted to Product Questions (Forum) by jacki on 02-14-2008
  • Re: I am having problems downloading free designs

    I am downloading the designs to a thumb drive or what some call memory stick. When I try to read the design using my PED-Basic program nothing is showing. I can't extract the files like I used to. What has changed?
    Posted to Getting Around Our New Site (Forum) by teresahaynes on 02-13-2008
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