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  • embroidery magic 2

    I just got embroidery magic 2. i just cant figure out how to create a pattern and then get it to my embroidery machine. I understand all the different features, and there are alot. I just dont understand how to get a pattern from em2 to my machine. Can anyone help. thanks darline
    Posted to Product Questions (Forum) by darline on 09-01-2008
  • Re: Catalog Express Questions

    If that is not the problem, I have noticed that if a design is larger than my hoop, it will give this message. For instance, I use PE-Basic, if I set my software to 4" x 4" and try to place a design that is 5" x 7" in the selections area, it says "no data found" (or something...
    Posted to Product Questions (Forum) by pat71896 on 08-05-2008
  • Re: Design

    Hello, We have e-mailed you the designs in zip (PES) file format. Please e-mail support@annthegran.com if you have any questions. Thank you AnntheGran support
    Posted to Product Questions (Forum) by atgsupport on 06-25-2008
  • Re: free designs formats

    The answer is no,you will have to convert them either with Catalog Xpress or some other software of that type for converting.If you have Embird you can also convert there as well.Or if you look at Greg's (beamishboy) post (above)he has suggested a site that has conversion for you.I use Jef files...
    Posted to Getting Around Our New Site (Forum) by jalcumbrack on 05-27-2008
  • How can I save Data to a Backup device

    How do I save all my designs in CatalogExpress to a backup flash drive? What is the file extension so I can locate it using "File Search"? Can this file be transferred to another computer having same version of CatalogExpress?
    Posted to Product Questions (Forum) by BillShenton on 03-24-2008
  • Alphabet Xpress

    how do you get your fonts to show up in the text box in alphabet xpress as have brought fonts and can not work out how to get them into the programs
    Posted to Product Questions (Forum) by maurles on 03-22-2008
  • Re: ART files not showing preview

    Hi, Please send us an e-mail at support@annthegran.com and attach a few example ART files that are not displaying properly in your Catalog Xpress software. We will investigate the issue and get right back to you. Thank you AnntheGran Support
    Posted to Product Questions (Forum) by atgsupport on 03-12-2008
  • file format

    Dear Sirs, We would like to save the downloaded image in CHE format, but we always succeed to do it in PES. Is it possible to save in CHE? Thank you in advance. Best regards, Judit Komlos
    Posted to Getting Around Our New Site (Forum) by komlosj on 02-25-2008
  • Re: Adorable Ideas in ART?

    Yes. Adorable Ideas design packs are available on all these format including ART: ART, DST, EXP, HUS, JEF, PCS, PES, SEW, VIP, XXX. But in case you find any design pack that does not offer ART format please let us know about it And they all are offered in a pack and not individual.
    Posted to Product Questions (Forum) by atgsupport on 02-13-2008
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