in

Ann The Gran Community

Beautiful people who make beautiful things.

Browse Site by Tags

Showing related tags and posts accross the entire site.
  • download

    I am unable to open the downloaded file. What program do I use to open the file?
    Posted to Product Questions (Forum) by roycenjean on 05-30-2011
  • Can't Open File

    Hi, Why can't I open up any of the free design files ? I downloaded some a few years ago & had no trouble at all. I even managed to download some this time, but can't open them at all ( from opening direct or opening from a saved file ). Both ways I just get a box saying "Application...
    Posted to Getting Around Our Site (Forum) by Lizzy10 on 02-09-2010
  • Downloaded PES files

    I recently bought and downloaded the Bible Verse squares pack when I try to open and view its just a lot of lettlers no design is this normal or am I doing something wrong. I would like to save the designs to a jump drive so I can open them with my brother embroidery machine. Can someone help me with...
    Posted to Product Questions (Forum) by pamela03 on 01-31-2010
  • Re: Unzipping files in Vista

    Hello Lucy, We have sent you an e-mail including step by step instructions on how to download the designs you purchased in PES file format. Thank you AnntheGran support
    Posted to Product Questions (Forum) by atgsupport on 05-01-2009
  • Re: downloading issues

    Hello Redrobin - I love your name!! When you run into a problem at the site, go to your profile (look at the upper right corner for your name and click on it) where you will find an icon for support. Click on that icon and you have a direct access to Support for any technical site question. Pat, The...
    Posted to Getting Around Our Site (Forum) by pat71896 on 01-03-2009
  • the design I purchased did not download the right format.

    I purchased design icbg63 . It did not download a pes format. My order history shows that I paid by skipjack method. I don't know what that is. Thank you very much. Happy Holidays, Diann Ishmael
    Posted to Getting Around Our Site (Forum) by diannishmael on 12-26-2008
Page 1 of 1 (6 items)
About AnnTheGran -  Contact -  Site map -  Privacy Policy -  Security -  Gifts -  Shipping/Returns -  Links -  FAQ -  Thread Charts -  Print
©2005 - 2012 AnnTheGran and its contributors.