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  • Re: Hus or VP3 designs

    I am not familiar wih Bernina, you need to discuss this issue with your dealer. They should be able to help you with a conversion software which you may need to buy. Pat, The Avid Embroiderer
    Posted to Getting Around Our Site (Forum) by pat71896 on 03-12-2010
  • Re: is your designs format art

    Occasionally a site will change its location and the link becomes "broken." That was the case here. Try this new link and be sure to select the blue icon that says "set up" which is in the middle area of the screen. Thanks for letting me know that my link was obsolete. I don't...
    Posted to Product Questions (Forum) by pat71896 on 04-20-2009
  • Re: converting design formats

    Welcome to the wonderful world of machine embroidery (ME) and AnnTheGran (ATG). ME is the most fun craft, it is beautiful, and creative, you are going to fall in love! I hope you got your problem resolved. Keep posting in the forum and blogs to get help on all sorts of problems. Pat, The Avid Embroiderer
    Posted to Getting Around Our Site (Forum) by pat71896 on 10-13-2008
  • Re: ART files not showing preview

    Hello, Catalog Xpress will read ART files but does not support ART version 4 files. Can you try saving the files in a different ART file format version? Then try opening the files again into catalog xpress. If you are still not able to see the files, we recommend you e-mail a few example ART files to...
    Posted to Product Questions (Forum) by atgsupport on 10-02-2008
  • Re: Catalog XPress Art files fail to show up

    Hi: If your ART files do not show up in CatalogXP ,is because they are version 4.We do not support version 4 ART files. Hope this helps Annthegran Support
    Posted to Product Questions (Forum) by atgsupport on 09-30-2008
  • Re: Catalogue Express

    Hello, Catalog Xpress reads the ART file format. However you cannot save a design in ART format or convert a design to ART file format in Catalog Xpress. Bernina software reads and writes the PES format as well as the ART format, so you can still catalog your designs in PES format for organization and...
    Posted to Product Questions (Forum) by atgsupport on 07-07-2008
  • Re: converting embroidery files from one format to another

    Hi Penny, Unfortunately we don't sell the PE Design software so we would be unable to answer your question. However, we can give you some information on Bernina software and the ART file format. Bernina software reads and writes the PES format as well as the ART format. Only Bernina software can...
    Posted to General Discussion (Forum) by atgsupport on 03-12-2008
  • Re: ART files not showing preview

    Hi, Please send us an e-mail at support@annthegran.com and attach a few example ART files that are not displaying properly in your Catalog Xpress software. We will investigate the issue and get right back to you. Thank you AnntheGran Support
    Posted to Product Questions (Forum) by atgsupport on 03-12-2008
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