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Re: downloads

The problem is that there are almost as many possible solutions as there are different computer configurations, and that is A LOT. There are many programs on many computers that could affect your ability to download designs, and, as much as we try, it's impossible to make any system work on EVERY...

Posted to Getting Around Our New Site (Forum) by atgsupport on 05-01-2008
How do I subscribe

I own a Brother Innovis 1200 home embroidery machine with the PES file format and wish to know if your embroidery designs are compatible with it. My computer is a Windows Vista Home Basic. I have forgotten my user name and password and wish to register and/or subscribe to your club.

Posted to Getting Around Our New Site (Forum) by B.Perry on 03-30-2008
Re: Downloading Free Designs

I'm having a problem downloading the free designs. There are coming up as efw files.... is there anywhere to change them to a jef file???? Thanks for any help!!!

Posted to Getting Around Our New Site (Forum) by floridatwigs on 03-19-2008
downloading

I'm trying to download a free design to try out and I have winzip but I cannot find it on my computer after I click download it just disappers. Help

Posted to Getting Around Our New Site (Forum) by lorrielorrie45 on 03-08-2008
Downloading

You have changed the way that you download your desings. I can't find where they download. They used to let me decide where I could put them. Now when I click on the picture it takes me to the next page that says join the club or click here to download and I guess it downloads but it doesn't...

Posted to Getting Around Our New Site (Forum) by edithshanks on 03-06-2008
Multiple downloads?

Is it possible to do multiple downloads at one time? I'm wanting to download several flower designs and it would be nice to just select them all and then download them all at one time. Thanks.

Posted to Getting Around Our New Site (Forum) by mmingo777 on 03-01-2008
Re: torture in downloads

Thanks for your feedback, June. There wasn't meant to be an appreciable change in downloading time for non-members with the new site, but certainly with over 250,000 users all over the world, it is possible that some users in some areas will experience slower download times if they are not Ann's...

Posted to Getting Around Our New Site (Forum) by atgadmin on 02-25-2008
Re: Re : pes files

Thanks for your comments. As this same question has appeared multiple times, our Support team has forwarded this issue to me. The overwhelming majority of our free designs have always been available only in PES format. This was always the case on our old site, and continues to be the case on our new...

Posted to Getting Around Our New Site (Forum) by atgadmin on 02-25-2008
downloading free designs

help! i am getting nowhere trying to download the free designs. when i left click onto the design, it dose'nt show me where the design was loaded to. what am i doing wrong, and how can i correct this situation..i am ready to give up!

Posted to Getting Around Our New Site (Forum) by jheshaam on 02-23-2008
do you have designs in JEF format.

I would like to know how to get JEF formart designs, everyone I go to download are for other formats please let me now if you have any of the free designs in JEF format Thanks cocotaxshadow

Posted to Getting Around Our New Site (Forum) by cocotazshadow on 02-23-2008

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