Hi Fustrated in MARYLAND. Recently purchased a designer SE. Have been sewing for almost 50 yrs and have had so many set backs with this program. I have had the machine for over 1 month. Have spend numerous hours wathcing the CD's and reading the books and going to the VIKING galleries to get advice. i am getting to the point of being almost afraid of this wonderful piece of machinery. IS THERE any where I can get more step by step advice on how to do things with this machine? I only have the 4D Organizer. I have not purchased the additional software to do embrodery. IS THIS MY problem? ANY advice is welcomed in advance. You can email me at sail4fun50!@yahoo.com. PLEASE indicate you are replying to ANNthe Gran so I don't think you are spam. THANK any and all of you in advance.