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  • Re: is your designs format art

    Occasionally a site will change its location and the link becomes "broken." That was the case here. Try this new link and be sure to select the blue icon that says "set up" which is in the middle area of the screen. Thanks for letting me know that my link was obsolete. I don't...
    Posted to Getting Around Our Site (Forum) by pat71896 on 04-20-2009
  • Re: having trouble seeing download on machine

    jpitre-I have this issue once in a while too. I usually delete the file and redownload it, sometimes that works. You don't mention your machine type, but I will assume it is PES compatible. Occasionally, you might have downloaded a larger design than your software/machine can use. For instance, you...
    Posted to Getting Around Our Site (Forum) by pat71896 on 11-30-2008
  • Re: viewing zipped files

    Hello Jeannine, You will need software to view embroidery files. The free designs are in PES zip file format, you will need to first extract the PES file. Your software may not support PES files. In this case you may need to convert the file format to the file type your software reads, i.e. JEF, SEW...
    Posted to Getting Around Our Site (Forum) by atgsupport on 11-05-2008
  • Re: converting design formats

    Welcome to the wonderful world of machine embroidery (ME) and AnnTheGran (ATG). ME is the most fun craft, it is beautiful, and creative, you are going to fall in love! I hope you got your problem resolved. Keep posting in the forum and blogs to get help on all sorts of problems. Pat, The Avid Embroiderer
    Posted to Getting Around Our Site (Forum) by pat71896 on 10-13-2008
  • Re: Downloading

    Hi: All free designs are in PES format and that is the reason you can not read them in your machine.You can use our CatalogXP to convert files into HUS format .To download free desgins you do not need to be a member,it just help you to download it faster. CatXP is free for 30 days so please download...
    Posted to Getting Around Our Site (Forum) by atgsupport on 08-14-2008
  • Re: free designs formats

    The answer is no,you will have to convert them either with Catalog Xpress or some other software of that type for converting.If you have Embird you can also convert there as well.Or if you look at Greg's (beamishboy) post (above)he has suggested a site that has conversion for you.I use Jef files...
    Posted to Getting Around Our Site (Forum) by jalcumbrack on 05-27-2008
  • Re: How do I subscribe

    Hello, You can register again by selecting 'register' from the home page. Our free designs are in PES file format and all of our designs for sale support PES format as well. Thank you AnntheGran support
    Posted to Getting Around Our Site (Forum) by atgsupport on 04-01-2008
  • How do I subscribe

    I own a Brother Innovis 1200 home embroidery machine with the PES file format and wish to know if your embroidery designs are compatible with it. My computer is a Windows Vista Home Basic. I have forgotten my user name and password and wish to register and/or subscribe to your club.
    Posted to Getting Around Our Site (Forum) by B.Perry on 03-30-2008
  • Re: Programm fills

    Hello, The free designs are in PES file format. You can convert to the format your software supports using Catalog Xpress. Thank you AnntheGran support
    Posted to Getting Around Our Site (Forum) by atgsupport on 03-17-2008
  • Re: Downloading Free Designs

    Hello Patricia, The file you want to open is in PES file format. The text file contains information pertaining to the design such as color and size information. If your software does not support PES you can use Catalog Xpress to convert the file format. Thank you AnntheGran Support
    Posted to Getting Around Our Site (Forum) by atgsupport on 03-17-2008
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