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Hi, Betty. There are many free butterfly designs in the Free Designs section. Which design and designer aer are you wanting to open? I have not seen the "download trail now" that you are referring to. There are two options when you select the design you want to download - Ann's club and...
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Hello Elayne, The free designs you were trying to download are available for download. Please try the following steps: * left click on the free design you want to download * you will see click here to download your free design - left click on the ' here ' link * you will see click here to download...
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Please see this post: http://www.annthegran.com/cs/forums/p/193/370.aspx#370 AnnTheGran Support
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Is it possible to do multiple downloads at one time? I'm wanting to download several flower designs and it would be nice to just select them all and then download them all at one time. Thanks.
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Thanks for your feedback, June. There wasn't meant to be an appreciable change in downloading time for non-members with the new site, but certainly with over 250,000 users all over the world, it is possible that some users in some areas will experience slower download times if they are not Ann's...
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Thanks for your comments. As this same question has appeared multiple times, our Support team has forwarded this issue to me. The overwhelming majority of our free designs have always been available only in PES format. This was always the case on our old site, and continues to be the case on our new...
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