What's the deal? Downloading went finel unzipping went fine, coverting to JEF files went fine, however when sending to machine the design would not register. This has never happened before - yes I'm connected.
Hello,
Please e-mail support@annthegran.com including the make and model of your sewing machine.
Thank you
AnntheGran support
If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.