I got a new computer with Windows Vista operating system, and it did not have the 9 pin driver to hook my embroidery machines up to so I bought a 9 pin adapter that ran off a USB port.
This adapter software would not complete Setup with Vista, and they did not have an update available. So I bought a new driver for my computer with two 9 pin hookups so that i could get both machines set up at once.
Problem solved right? Wrong! Neither machine worked.
Thought that I found the problem though. The driver was set up to run on com5 and com6; and the Pfaff was to run on Com1, com2, com3, or com4.
So I called the place where I bought the driver, and they told me how to change the com 5 and 6 ports on the driver to com 1 and 2.
I thought that surely the sewing machines would work now right? Wrong!
The message changed on the Pfaff to check the cables instead of not communicating, but the Brother still just says no security device installed.
The Brother dealer had gone out of buisness so I went to see my Pfaff dealer, and they told me that I had to reset the compatibility in the software to see if I could get one which would work.
To do this I had to restart Windows each time going through Windows 95 and on up.
I spent the rest of the afternoon doing this and none of the compatibilities work.
Then I come here for answers and my problem seems to be that neither machine will work with Vista.
My question is will they work with Windows 7?
I have been told that Windows 7 does not have the problems that Vista does, and most software programs will work with it.
Has anyone tried it yet? Does it work with these two machines?
I know that the new Pfaff Creative Vision will solve all my problems, and I would do about anything to be able to purchase it, but I am $9000 short of the cash to pay for it with poor credit history and a hubby with lung cancer who was told today that they have done about all that they can do for him who is no longer able to work so buying this machine is just not going to happen.
So how do I get my two older model embroidery machines softwares to work?