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Ann The Gran Community

Beautiful people who make beautiful things.
Latest post 11-13-2009 8:35 AM by Pattiann. 11 replies.
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  • 09-24-2009 12:05 AM In reply to

    won;t let me down load

    I am registered but when I try to down load a design I am told that the design is only for regestered people. I reregistered but I still get the same message.

  • 09-24-2009 7:20 PM In reply to

    Re: won;t let me down load

    mssewingbee:

    I am registered but when I try to down load a design I am told that the design is only for regestered people. I reregistered but I still get the same message.

     

    I believe this has been addressed many times.

    You register as a member of the site and this entitles you to the designs with a download icon.

    As a paid-up member of Ann's Club, you can download all the designs in DOWNLOAD DESIGNS.

  • 11-11-2009 11:01 AM

    Can't open the designs on my sewing machine

    When I download the new free designs, I can open them on my computer and download them.  However, when I try to use them on my sewing machine, my machine does not read the file.  I am using the pes file format.  The only problem I am having is with the new free designs.  I have noticed that when I click on the designs several pop ups try to come up on my computer and I have to click another the option to click here to continue.  I was wondering if these designs contain some type of virus.

  • 11-11-2009 12:03 PM In reply to

    Re: Can't open the designs on my sewing machine

    Please provide more specifics so the designs can be checked;what is the design and who is the designer.

  • 11-11-2009 12:41 PM In reply to

    Re: won;t let me down load

    design shoes is by Helen de Alvaarez for members only I am a member  please help.

  • 11-11-2009 1:17 PM In reply to

    Re: Can't open the designs on my sewing machine

    Click on the download designs tab.  Then click the agree to terms. Then go to the view category tab and find the new designs in the list and click go.  All of the designs here are the ones that I am having problems with.

  • 11-11-2009 3:04 PM In reply to

    Re: won;t let me down load

    You must be a current, paid-up member of Ann's Club to access all the designs.  If you are a member of the site and not a member of Ann's Club, then you can only download designs that have the download icon.

  • 11-11-2009 3:11 PM In reply to

    Re: Can't open the designs on my sewing machine

    It's a spam scam.  ATG Support will be advised.

  • 11-12-2009 1:17 PM In reply to

    Re: Can't open the designs on my sewing machine

    Ok I really liked some of those new designs.  Is there anywhere I can find those designs on annthegran?

  • 11-12-2009 6:53 PM In reply to

    Re: Can't open the designs on my sewing machine

    karenanncrawford:

    When I download the new free designs, I can open them on my computer and download them.  However, when I try to use them on my sewing machine, my machine does not read the file.  I am using the pes file format.  The only problem I am having is with the new free designs.  I have noticed that when I click on the designs several pop ups try to come up on my computer and I have to click another the option to click here to continue.  I was wondering if these designs contain some type of virus.

  • 11-13-2009 6:16 AM In reply to

    • kt3234
    • Top 100 Contributor
      Female
    • Joined on 02-05-2009
    • MA
    • Posts 24

    Re: Can't open the designs on my sewing machine

    I had the same thing happen to me. When I went to download one of the new free designs a pop up appeared saying I had won an hourly prize. I ignored it and downloaded the design as normal. I just unzipped it and brought it up on my embroidery software and it seems fine. Just thought I would let you know. Good luck, kt3234 Karen

  • 11-13-2009 8:35 AM In reply to

    Re: Can't open the designs on my sewing machine

    kt3234:

    I had the same thing happen to me. When I went to download one of the new free designs a pop up appeared saying I had won an hourly prize. I ignored it and downloaded the design as normal. I just unzipped it and brought it up on my embroidery software and it seems fine. Just thought I would let you know. Good luck, kt3234 Karen

    I did the same when the pop-up appeared.

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