I haven't had this problem before so must be missing something. I have my Brother card in the PED basic hardware, am attempting to look at the designs I have in My Catalog Xpress files in order to select some to embroider, and I cannot get any of them up. I go to 'C' drive and expect to see the "Ann the Gran Catalog Xpress" displayed there, but no...only Alphabet Xpress. Please help. I have heaps of designs I have paid for and want to access and use them. Many thanks from here in New Zealand....