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Beautiful people who make beautiful things.
Latest post 03-31-2008 4:30 PM by atgsupport. 1 replies.
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  • 03-26-2008 10:04 PM

    Digitize and Stitch error messages

    When I had the trial version of D & S, it worked almost perfectly.  Now that I have purchased it, I get two consistent error messages and cannot edit my design.

    I get a "Failed to update registry" Please try REGEDIT" message when I start the program up. 

    When I click to edit the design, I get an error message "C:Program file/AmazingDesigns/DigitizeNStitch/temp/AutoDigiImage.bmp  contains an invalid path.

    Thanks!

     

  • 03-31-2008 4:30 PM In reply to

    Re: Digitize and Stitch error messages

    Hello,

    Please go to add/remove programs and remove the software.  Restart your computer and reinstall the software.  You can download the trial version from our website if you no longer have the install file.

    Thank you

    AnntheGran support

    If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.

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