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Latest post 01-21-2009 10:58 AM by atgsupport. 2 replies.
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  • 01-20-2009 2:57 PM

    cat xpress

    Hi

    I recently downloaded catxpress and was real excited and ready to start working and organize patterns and designs.

    Help, I am completley lost.  Is there a class on using this software?  I love the idea and would like to purchase but would like to know where I can get help understanding. I'll be waiting

    Thanks,Patty

  • 01-20-2009 4:23 PM In reply to

    Re: cat xpress

    I purchased the AlphabetXpress and CatalogXpress.  However, it has not been possible to activate the user license on the CatalogXpress as of yet (purchased on 1/16/09 and it is now 1/20/09).  I keep getting error codes for the Site Key and the Access codes.  I have been given and tried different ones.

    One of the people at ATG has been trying to help me.   I do not have internet access on my computer in the Sewing room so I have been going back and forth but still no luck.    I would appreciate hearing if anyone else has experienced this difficulty.  Suggestions are welcomed.

    Thanks, Barbara

  • 01-21-2009 10:58 AM In reply to

    Re: cat xpress

    Dear Patty:

    There is no training classes for this software but I can connect to your computer and show you this software in brief ,you can also use our Help--Help Topics to get some ideas how this software works.

    Please send us an email if you have any question ,our email address is support@annthegran.com.

    Annthegran Support

    If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.

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