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Beautiful people who make beautiful things.
Latest post 02-19-2008 12:04 PM by atgsupport. 1 replies.
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  • 02-19-2008 5:17 AM

    Ann's Club Goodies

    I have sent two messages that I have not received  January and February free designs.  My

    membership is valid until 05/08.  why cant I receive I  receive an ansewer to correct this problem.

     

    Nancy Giampapa 

  • 02-19-2008 12:04 PM In reply to

    Re: Ann's Club Goodies

    Hello Nancy,

    We are sorry you did not receive the club goodies or our e-mail replies to you.  Usually this can happen when e-mails get trapped in spam/bulk folders.

    The club goodies were sent out by e-mail each month.  We are currently changing this process so club members can expect to download club goodies each month rather then receive the goodies by e-mail. 

    We have also e-mailed you the club goodies you did not receive.

    If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.
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