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Latest post 02-19-2008 2:43 PM by atgsupport. 1 replies.
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  • 02-19-2008 10:22 AM

    • wky52m
    • Top 500 Contributor
    • Joined on 02-19-2008
    • Posts 1

    I Can Not Download any Designs on the NEW Vista system

    when i try and load the designs on the Vistam system it shows it loads but i can get it to go to the machine or to a memory stick...can someone please help......

  • 02-19-2008 2:43 PM In reply to

    Re: I Can Not Download any Designs on the NEW Vista system

    There are so many different combinations of software,hardware,windows and utility in the market therefore it makes it very hard to give step by step instruction on how to download,unzip and output files into your card ,but one general rule is to remember where the file is downloading and what format is going to be downloaded as. Once these two facts are known then you can browse to that folder ,find your file and unzip it.The most common utility used to unzip is winzip and you can get it from www.winzip.com.

    If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.
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