Hello,
In order to download free designs you are required to login with a username and a password. If you are having problems logging in please go to:
http://www.annthegran.com/cs/forums/t/136.aspx
If you are able to login you look for the line 'Click Here to download your free design(s)'. After you click 'here' choose to save the file. Remember the location you saved the file to and you will need to extract the zip PES file.
Thank you
Ann the Gran support
If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.