Can't Download From Here Now

Last post 02-20-2008 10:50 AM by pfarhadi. 2 replies.

Page 1 of 1 (3 items)
	Sort Posts: Previous Next

02-14-2008 2:51 PM

pattyah
Joined on 02-14-2008
Posts 1

Can't Download From Here Now

Reply Contact

Since they've changed the website, I can't download the designs. I noticed that several others can't download either. Has anyone figured it out yet? HELP!

02-19-2008 3:38 PM In reply to

atgsupport
Joined on 02-12-2008
Posts 212

Re: Can't Download From Here Now

Reply Contact

Hello,

In order to download free designs you are required to login with a username and a password. If you are having problems logging in please go to:

http://www.annthegran.com/cs/forums/t/136.aspx

If you are able to login you look for the line 'Click Here to download your free design(s)'. After you click 'here' choose to save the file. Remember the location you saved the file to and you will need to extract the zip PES file.

Thank you

Ann the Gran support

If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com.

Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.

Filed under: Free Designs Download, free Designs, downloading

02-20-2008 10:50 AM In reply to

pfarhadi
Joined on 02-04-2008
Posts 3

Re: Can't Download From Here Now

Reply Contact

To download free designs we notice sometimes "Save As Target" does not work so you can right click on the design and choose "Open link " option,then you have to log into the system and download the file.The file will be downloaded as Zip format and it requires some utility like winzip to unzip it.

Page 1 of 1 (3 items)