Hi Pam:
Thank you for joining us.In order to get Free Phrase pack you have to be a club member for at least a month because it is monthly phrase pack which goes out in the begining of every month.
Please have a look at this link:
http://www.annthegran.com/AnnsClub.aspx
With Regards
Annthegran Support
If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com.
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