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Beautiful people who make beautiful things.
Latest post 11-29-2011 1:48 PM by atgsupport. 2 replies.
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  • 11-25-2011 2:40 PM

    • herbet
    • Not Ranked
    • Joined on 11-25-2011
    • Posts 1

    Re: Can't open new designs

    Re:  Sweatshirt Makeover  ebook Series 2....we do not see where we received a download for Makeover Magic designs, 043, 022, 023, 023lg and 024.

     

    We have called and left messages on your phone.  We downloaded the 20 pages and and only the other designs...

    Please, please get an answer to this problem.

    Otherwise, we want to cancel our credit card on your product.

     

    Betty Wolf

     

     

     

     

  • 11-26-2011 11:54 PM In reply to

    Re: Can't open new designs

    If you have looked though your account and what is needed is not there, then customer service will have to review the transaction.

    Given this is a long holiday week-end, response may take longer than usual.

  • 11-29-2011 1:48 PM In reply to

    Re: Can't open new designs

    Hi:

     

    I was not able to find any support call but if you can send us an email with the order number and little bit explaination about your actual problem I will be more than happy to help you.

     

    With Regards

    Annthegran Support

    If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.

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