Ann The Gran Community

what all format do you use

Are you referring to the designs in DOWNOLAD DESIGNS? 

They are PES. 

If you read the second page in DD you will find a link to Pulse Ambassador, which is a free conversion software program.  This will allow conversion from PES to many other EM formats.

I hope you have better luck with that link than I did.  It just sent me to another site that I couldn't even understand and no where in it did it tell me how to convert to ART format.  Maybe I was looking for something a little simpler to understand, but honestly I couldn't find anything referring to conversion formats.  Maybe someone can help me understand this better.

Occasionally a site will change its location and the link becomes "broken."  That was the case here.

Try this new link and be sure to select the blue icon that says "set up" which is in the middle area of the screen.

Thanks for letting me know that my link was obsolete.  I don't check them very often because of time limitations.

Pat, The Avid Embroiderer

I just go 2 desgin and I didnt get  right do formath ; please could let me do it again. Lucy Jerome  my email ljer_2000@yahoo.com

You can convert by using Pulse Ambassador.  If you purchased the designs, check your account or contact customer service.

http://www.pulsemicro.com/ambassadordownload

• I didn"t unstand url  THis desgin I pay for then and not free ' Ijust got worng format wicth is pes and I got art format . lucy  

I have requested ATG support contact you. 

If I understand, you purchased a design and downloaded it in .pes, but you need .art.

We do not include our email addresses in an open forum as it tends to promote spam.

Hello Lucy,

We have sent you an e-mail including step by step instructions on how to download the designs you purchased in PES file format.

Thank you

AnntheGran support

I am not Lucy - I am a member though but my name is Joann - I use HUS for my downloads.

Thanks?

do i have to buy the unzipp

The operating system for your PC (windows) already has this function.  Click on the file that you want unzipped and select extract all.

Win Zip is a free download if you would rather use it.

Renaming the file with the .zip extension worked for me. Thanks for the help.

Have you found out how yet........carolyn

I also have A janome 350 E and have had difficulties changing the pes format into jef.  Have you been able to do this ? I would prefer to use free downloaded software and have not been able to understand the process Ann offers, I have downloased Pulse and Acrobat - and would be most grateful for some help.    Stephanie 110

i think " extract"  is the key word instead of unzip. hope this helps!

Hi, where do I get winzip?  Thanks, norma

I have a "Baby Lock ,Ellisimo

On the instruction page/screen of Download Designs, click on the highlighted words to open their program.

Your PC's operating system probably already has an unzip feature.  It may be open, open all, extract or extract all.

Mouse over the file/design you have downloaded and a window will open with several options.

I always loved your sight but anymore I can NOT download any of the designs I order and PAY for.

I can Not even get through to sign in with out changing my password etc.  WHAT IS WRONG I AM SURE

LIKE MY SELF THERE ARE MANY OTHERS HAVING THE SAME PROBLEM.  SO UNTIL YOU FIX THE PROBLEM

I WILL BE PURCHASING MY DESIGNS ON OTHER SIGHTS.