Hello,
Please go to http://annthegran.com/Product.aspx?t=1&i=2567 and click the Download Information link. Save the exe file to your computer and install the file. This will automatically update your catalog xpress software to the latest version.
In regards to your login information, you can use your new login to download the update.
Thank you
AnntheGran support
If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com.
Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.