Ann The Gran Community

Hi all I am new to this site I am having difficuilty in downloading the dogs into the format that I need.  The program that I have elected to download them to isn't allowing me to download. 

What aprogram should I be using & can I change to the proper program?

I need my downloads to be in jef format!

Many Thannks

CheryleH

Hi, Cheryle.

Is this a purchase or a free download? 

If it is free, most are in .pes and need to be converted. 

You can use this program - http://www.pulsemicro.com/ambassadordownload 

Save the download to a folder and then open with PA. Choose save as in the format needed.

If you are referring to a purchased design, it may still be in your account and can be downloaded again in the format needed.  If not there, then you will need to contact customer service with the applicable information.  See CONTACT at the bottom left of this page.

Pattiann

CheryleH - Welcome to the wonderful world of machine embroidery (ME) and AnnTheGran (ATG). ME is the most fun craft, it is beautiful, and creative, you are going to fall in love!

Pattiann has given you excellent information. When we were newbies (everyone was at one time!) we all thought we would go crazy figuring things out.  When we keep trying, we do get it!

Please do feel free to look at my Forum Posting.   I used a PE700 Brother machine, but the information applies to any machine.  When you  are new, you want to get started on the right footing. 

Best wishes to you and yours, and happy embroidering, Pat

I just bout a Janome 9500, and don 't have it yet.  on this site when you download it goes to a zip file in another format, how or when do I change the format to JEF.     Thanks,

To prepare the storage of files (designs), first create at least one new folder on your PC hard drive and name it Embroidery Designs.

As you collect designs, you can then divide them into name specific folders.

Send the zipped files to the folder, then highlight and choose open or extract.  The extracted file is what you will be converting to that required by your embroidery machine...for your machine you know it has to be .jef.

When you go to Download Designs, on the screen that will open after agreeing to the guidelines, there will be links to other software.

Download Pulse Ambassador (it's free).  This program will allow you to open the design from the folder on the hard drive.

You then choose Save As and select the format you need.

hello,

i'm writting from spain.

i have a Elna 9900 and i'd like to download .jef designs.

where can i finh them?

thank you for your answer.

best regards,

juliette

The designs found at DOWNLOAD DESIGNS can be converted to the format you need.

When you open DD, the information for conversion will be on the screen after the agreement.

Download Pulse Ambassador - it is a free software program.

Create a folder on your computer for the downloads.  Save the downloads to the folder.

Unzip each one and then go to Pulse Ambassador and open the design.

Save in the format needed.

thank you so much, it's fantastic !

regards,

juliette