Hello,
Please try the following steps:
* click the free design you want to download
* click on the 'here' link - click here to download your free design
* right click on the 'here' link and choose 'open in new window' - click here to download the design...
* save the zip file to your computer
* extract the PES file to a folder after downloading
Thank you
AnntheGran support
If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com.
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