Hello,
Please check your screen resolution. Close the software and right click your desktop and choose properties. Click on the settings tab and make sure that screen resolution is set to 1280 x 1024.
Thank you
AnntheGran support
If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.