Hello,
We appreciate your feedback. We have made some changes to the site in regards to downloading free designs, for more information on this please visit http://www.annthegran.com/cs/forums/t/2835.aspx .
In regards to the site being slower, there could be a few reasons for this. Occasionally this can happen if there are many customers on the site at the same time. However, in general the site should not be any slower then it was before.
I hope this information helps.
Thank you
AnntheGran support
If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.