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Ann The Gran Community

Beautiful people who make beautiful things.
Latest post 03-22-2008 10:51 AM by atgsupport. 3 replies.
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  • 03-19-2008 1:59 PM

    credit on orders

    When I ordered there was a message about a credit. What does that mean?

    How would I download a picture on my post?Smile

    Mary AL

    Filed under:
  • 03-20-2008 12:48 PM In reply to

    Re: credit on orders

    Hello,

    Normally this means you have available store credit that you can use.  Next time you place an order you have the option to apply your store credit or apply the credit at a later date.

    We will look into your second question and send you an e-mail.

    Thank you

    AnntheGran support

    If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.

  • 03-20-2008 5:14 PM In reply to

    Re: credit on orders

    Please correct me if I don't understand. Was the credit not availabe on the first order?

    I have used your designes for sometimes, and I look forward to keep using them. It would be nice if you could put some new ones. I really enjoy the baby ones.

    Mary

    Mary AL

  • 03-22-2008 10:51 AM In reply to

    Re: credit on orders

    Hello,

    In regards to posting a picture for your profile you can go to 'edit profile' and select the 'avatar' tab and select an avatar to upload.

    Thank you

    AnntheGran support

    If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.

    Filed under: ,
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