downloading problems

Last post 03-22-2008 8:37 PM by sewezy1961. 2 replies.

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03-18-2008 9:15 PM

sewezy1961
Joined on 03-17-2008
Posts 2

downloading problems

Reply Contact

I HAVE BEEN A MEMBER SINCE OCTOBER 2007. I DIDN'T HAVE ANY PROBLEMS WITH

DOWNLOADING OF THE DESIGNS OR GETTING THE DETAILS OF THE DESIGN, UNTIL THE NEW

VERSION OF THIS WEB SITE. NOW I AM HAVING THE SAME ISSUES THAT EVERYONE ELSE

IS. PLEASE CHECK INTO THIS MATTER AND FIX WHATEVER NEEDS TO BE FIXED.

03-20-2008 12:42 PM In reply to

atgsupport
Joined on 02-12-2008
Posts 212

Re: downloading problems

Reply Contact

Hello,

Please send us an e-mail at support@annthegran.com and include as much detailed information as possible. Presently we are not experiencing any technical issues with our website.

Thank you

AnntheGran support

If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com.

Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.

03-22-2008 8:37 PM In reply to

sewezy1961
Joined on 03-17-2008
Posts 2

Re: downloading problems

Reply Contact

I am the problem. Sorry I didn't realize that I had to click on the download here area again after

I got the downloading bars.

Embarassed and Sorry for the complaint.

P.S. I am very pleased with the free design that you offer.

Thank you

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