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Beautiful people who make beautiful things.
Latest post 03-17-2008 1:30 PM by atgsupport. 1 replies.
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  • 03-13-2008 1:08 AM

    • MizPat9
    • Top 200 Contributor
    • Joined on 03-12-2008
    • Albuquerque
    • Posts 3

    Download Problem

    I've been having the same problem with downloading free designs as others.  I kept getting DownloadTrialNow.htm, when using msn download, instead of the file I was after.  I'd been told that sometimes MSN won't download properly.  When I used Internet Explorer, I was able to get the file downloaded, but with the problem I posted about of a third file that I can't open.  Maybe this info will help others.

     Pat

  • 03-17-2008 1:30 PM In reply to

    Re: Download Problem

    Hello Pat,

    Left click the design you want to download, you will be redirected to a page with two options.  One of the options is "Click Here to download your free design(s)".

    Right click the Here link and choose 'open'.  The next page will display "Click here to download the design....". 

    Right click the here and choose 'open'.  Save the zip file to a folder on your computer.

    Thank you

    AnntheGran support

    If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.

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