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Ann The Gran Community

Beautiful people who make beautiful things.
Latest post 08-04-2009 6:52 PM by jennio. 119 replies.
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  • 01-23-2009 9:49 AM In reply to

    Re: Changes to Free Designs section on January 6, 2009

    When you are having a technical problem or an account problem, contact ATG support by clicking on Contact at the bottom of the screen.

  • 01-23-2009 11:55 AM In reply to

    Re: Changes to Free Designs section on January 6, 2009

     was referred to this section of their website....I  don't agree with the changes.  I don't mind paying a nominal membership fee, but for the hassle and headache of these changes, I'm not sure its worth the amount they charge.  Its a lot more than 5$ a month if someone cant afford a yearly subscription.  If I were a contributor to the free designs, I'd be upset that ATG is making money off my donation.  GRANTED, I get my name recognized but I don't consider that free advertising.

     

    This is what I have had for correspondence.  I'm in hopes that they can simplify their website, if they don't change it at all, I'm not interested in joining and will continue to get my downloads elsewhere, for free and for payment

    Hello,

    Thank you for your feedback. The 500 design rotate on monthly basis to allow the designs to be downloaded over time,

    For a more detailed explanation regarding the changes made to our Free Designs section please visit http://www.annthegran.com/cs/forums/t/2835.aspx.

    Best Regards,

    Frank Prokator

    The AnnTheGran.com Support Team

    We're adding new things every day to AnnTheGran.com! Visit the following page to browse through what we have or to search for something specific. If we don't have something, and you think we should, let us know!


    Hello,
    You really are kidding right?  I still cannot find them,  they are distributed throughout the site and not in one location.  How can you charge a fee for files donated to your website?  It doesn't cost that much to provide bandwidth.  I know, I have a website.  You have made your site so NonUser Friendly even if you are a paying member, that I'm not even sure I want to join now. I don't mind paying a reasonable fee, but it is definately more than I think its worth.  ATG needs to go out to some of the other websites that offer embroidery designs and see how they are setup.  Most that I joined are simple and easy to navigate.  WE WANT SIMPLICITY because we are busy and complex embroidery people,  we don't have time to sit at a computer and search through thousands of designs to find one or two that are free.  How about offering to people 5 free design downloads per month and when they make a purchase, give them a set number more free per however many they buy.
     
    Thanks,

  • 01-23-2009 2:03 PM In reply to

    Re: Changes to Free Designs section on January 6, 2009

    Unfortunately you can't download 'free' designs unless you pay for them! 

  • 01-23-2009 4:19 PM In reply to

    Re: Changes to Free Designs section on January 6, 2009

    Pattiann:

    I don't know bandwidth from a band aid, but it appears you are getting free advertisement of your designs. 

     

    And that would benefit me how?  I clearly stated in my post that I did not and do not charge for any designs.  It appears to me that you are a great supporter of ATG and this website and their new policy.  That's great and I have no problem with that.  But the comment you made regarding my post was unnecessary.  You apparently didn't really read my post.

  • 01-24-2009 9:41 AM In reply to

    Re: Changes to Free Designs section on January 6, 2009

    I have always been able to download free designs. Now Iam told that the design is only for members. Tony.

  • 01-24-2009 8:27 PM In reply to

    Re: Changes to Free Designs section on January 6, 2009

    i got the same thing..its on the free designs so why do i have to be a member?  this is so sad. i use to get the same designs free at joanns.  now you want to charge me for them? haaaaa haaaaaaaa.i am sure there are other places to find free designs.

  • 01-25-2009 6:14 AM In reply to

    Re: Changes to Free Designs section on January 6, 2009

    There are sites out there that say what they mean when it comes to free designs - with no strings attached!  Ann the Gran has disappointed a lot of people and it's a lot more  people than ATG are having us believe.  Even some paid up members are not happy.  As to advertising under the free designs heading, I reckon you are right in that there must be a breach of advertising law.  It definately would be here in England.  ATG has got too big for their boots and have underestimated people's response to their back-handed way of getting money for nothing.  These are free designs and should mean free.  Those that have contributed to the site to make ATG what it is today should be getting some of the membership money and I would suggest that all those contributors ask for it!  How must they be feeling that someone is making money out of something they donated freely?  The designs have been reduced in number and are now being recycled as new designs and non-members will never be offered anything 'new' in the way of designs. 

  • 01-25-2009 3:17 PM In reply to

    • chozen
    • Not Ranked
      Female
    • Joined on 03-31-2008
    • michigan
    • Posts 1

    free designs or members designs

    I haven't been here in awhile, but notice that the true free designs have diminished by about 75%. I understand they want people to pay for designs, but if you offer a "free designs" search, it should at least only search the designs that are truly free. Members only designs should not be listed as free designs. The two are different.

    I use to enjoy searching all the designs and would even search the members designs and maybe join if there was something I really wanted. But with a slow connect speed of 26Kpbs, to load a whole page of designs that only has one true "free" design isn't really worth my time.

    I liked the old way.

     

    Deb

  • 01-25-2009 7:10 PM In reply to

    Free Designs

    I am not happy with the new website.  Unless you become a member which some of us are not financially able to at this time we are limited to free designs.

  • 01-28-2009 9:52 AM In reply to

    Re: Changes to Free Designs section on January 6, 2009

    I would suggest that in the interest of accuracy that you remove the "Free Design" section of this site. "Free" design are now only obtainable to club members, and, a charge is levied for membership.

    Though designs are provided by through the generosity of contributers at no profit to themselves you see fit to take advantage of this charity.  I have no doubt that you also make considerable profit from "sharing " customer details with "selected" associates.

    In my opinion you have completely degraded the principle and social spirit with which the site was originally conceived and implimented.  Avarice rears its ugly head again, sadly, a reflection of present day attitudes.

    Ivor Morris (UK registered member).

  • 01-28-2009 11:28 AM In reply to

    Re: Changes to Free Designs section on January 6, 2009

    So free isn't really free anymore?  I have enjoyed your free designs and have downloaded several but I cannot afford to join the club, how about creating a low cost membership that allows an individual to only access all free designs without all the other perks.  Please consider it for those of us who occassionally like to browse your categories and download a design or two without having the limitation of only a few select designs. 

  • 01-28-2009 2:25 PM In reply to

    • Titans
    • Not Ranked
    • Joined on 01-28-2009
    • Posts 1

    Free Downloads

    I was very disappointed to find out that AnnTheGran is limiting downloads for non members.  As a home economics teacher of a public school with a budget of $1000 for the entire year, AnnTheGran was a valuable resourch for my students.  The membership fee is not possible on my limited funding.  I will continue to use the free downloads when I can, but was deeply saddened to find my choices are now so limited.

    Filed under:
  • 01-28-2009 6:32 PM In reply to

    Re: changing of AnnTheGran's Website.....

        I can not downloan any of the free I always could before..........

  • 01-29-2009 10:33 PM In reply to

    • jnbmd
    • Top 25 Contributor
    • Joined on 03-10-2008
    • West Melbourne FL
    • Posts 103

    Re: Changes to Free Designs section on January 6, 2009

    If you check the site you will find that the design area is now labeled Download Designs

    I can't understand how after reading Greg's explaination anyone can accuse Ann of avarice.  She has been a generous and encouraging part of the ME Community.  Ann and Greg have much "thicker skin" that I would have ... I would be saying "Ok I give up" and I would just bid everyone goodbye and close the site.

    Thank you Ann for your kind and generous spirit

    Marsha

    Marsha from West Melbourne FL
  • 01-30-2009 2:10 AM In reply to

    Re: Changes to Free Designs section on January 6, 2009

    I am a member of your club but everytime I try to download a Tiger pattern it says it is not available to non-members. lyn

  • 01-30-2009 9:56 AM In reply to

    Re: Free Downloads

    Hi:

    Every Month there are around 500 Free designs still available without being a member and we might increase the number  .And the designs are different every month.

    Annthegran Support

    If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.

    Filed under:
  • 01-30-2009 10:11 AM In reply to

    Re: Free Downloads

    So sorry this has limited the resources for your students.

    I am very interested in hearing more about your class.  A school that has home ec is novel, let alone one that teaches machine embroidery.

  • 01-30-2009 3:13 PM In reply to

    Re: Free Downloads

    I am very disappointed that the site is so difficult to find your way around.  I spent over 45 min trying to find designs and now I'm giving up and wont be back to this site.  Sorry, but I dont have time to try and figure out a new site.

  • 01-31-2009 11:29 AM In reply to

    Re: Free Downloads

    atgsupport:

    Hi:

    I wish I could make the free design work.

    Every Month there are around 500 Free designs still available without being a member and we might increase the number  .And the designs are different every month.

     

     

    Annthegran Support

  • 01-31-2009 2:31 PM In reply to

    Re: Changes to Free Designs section on January 6, 2009

    If I need to be a member of Ann's Club (at a cost) to download the "free designs", then, by definition, they are NOT free. You need to not use the term "Free Designs".

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