in

Ann The Gran Community

Beautiful people who make beautiful things.

can't open pez file

Last post 03-12-2008 8:13 AM by atgsupport. 1 replies.
Page 1 of 1 (2 items)
Sort Posts: Previous Next
  • 03-07-2008 11:48 AM

    can't open pez file

    I can't unzip the pez file.  I have winzip.  It worked prior to new website.  What am I doing wrong?

  • 03-12-2008 8:13 AM In reply to

    Re: can't open pez file

    Hello,

    The design files available for download from AnntheGran.com are in Zip file format.  Perhaps you are referring to the PES file format.  This refers to the file format supported by Brother sewing machines.

    If your machine does not support PES format you can use Catalog Xpress to convert to the format you support.

    Thank you

    AnntheGran Support

    If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com.

    Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.
    Filed under: , , ,
Page 1 of 1 (2 items)
About AnnTheGran -  Contact -  Site map -  Privacy Policy -  Gifts -  Shipping -  Links -  FAQ -  Thread Charts
©2005 - 2008 AnnTheGran and its contributors.