What do I do now?

Latest post 02-22-2008 1:07 PM by atgsupport. 1 replies.

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02-21-2008 11:12 AM

BFewox
Joined on 02-21-2008
Posts 1

Reply Contact

Once I have downloaded the pattern to my computer, how do I get it into the Palette PTS Available Pattern List? I tried Copy but it won't Paste....also tried to drop and drag....doesn't work either.

Thanks

02-22-2008 1:07 PM In reply to

atgsupport
Joined on 02-12-2008
Posts 273

Re: What do I do now?

Reply Contact

Hello,

The files you have saved to your computer are in zip file format. Extract the file to a folder and then try to access the file from your Palette software.

Thank you

AnntheGran Support

If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.

Filed under: downloading, extracting, saving

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