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FORUMS » Forums » Product Questions » I would like to download Catalog XPress on a new computer.
Latest post 04-25-2008 7:45 PM by llcarr. 4 replies.
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  • 02-18-2008 6:01 PM

    I would like to download Catalog XPress on a new computer.

    Reply Contact

    I purchased Catalog XPress in year 2000.  I would like to put it on a new computer.  How can I do this without having to purchase the program again?

    Online receipt for Carla Miller
    ==================
    Thank you for shopping at AnnTheGran.com
    AnnTheGran Corp www.AnnTheGran.com

    Ann (AnnTheGran) Cobb
    AnnTheGran.com
    Address: 441 SE 4th St.,
    Pompano Beach, FL, 33060
    e-Mail: support@annthegran.com (Monday to Friday 9am to 5pm EST, and Saturday 10am - 6pm)
    ==================
    Billing Information
    ==================
    Carla Miller
    e-Mail: jimmy-m@sbcglobal.net
    Payment via: credit
    Order number: 20931
    Address 1: 119 W. Cherry St.
    Address 2:
    City: Lonoke
    State: AR
    Zip Code: 72086
    Country: United States
    Phone: 5016763740
    ==================
    Shipping Information
    ==================
    Date: 7/29/2003 11:05:00 AM
    Carla Miller
    Address 1: 119 W. Cherry St.
    Address 2:
    City: Lonoke
    State: AR
    Zip Code: 72086
    Country: United States
    ==================
    Purchases
    ==================
    1. Catalog Xpress
    Quantity: 1
    Price unit: $99.00
    Total: $99.00

    Total Shipment Price: $0.00

    Total charge: $99.00

  • 02-19-2008 10:57 AM In reply to

    Re: I would like to download Catalog XPress on a new computer.

    Reply Contact

    Hi Carla:

    I have sent an email explaining how to sign into the system and get the software downloaded.Please check your email.

    If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.

  • 02-21-2008 9:11 AM In reply to

    • Deeski
    • Top 500 Contributor
    • Joined on 02-15-2008
    • Posts 1

    Re: I would like to download Catalog XPress on a new computer.

    Reply Contact

     

  • 02-22-2008 2:19 PM In reply to

    Re: I would like to download Catalog XPress on a new computer.

    Reply Contact

    You can download CatalogXP on two computer according to our license agreement but please make sure you are not using Windows Vista since the current version of CatXP does not support this window as yet.

    In order to download CatalogXP on another computer you can either go to "My Account" link and get it from there

    or download it using the CD (if you ordered one before).

    Then use the same serial number to activate the license.

    Annthegran Support

    If this does not resolve your issue, please feel free to send us an e-mail at support@annthegran.com. Our email support hours are Monday to Friday 9am to 5pm Eastern Standard Time, and Saturdays 10am - 6pm.

  • 04-25-2008 7:45 PM In reply to

    • llcarr
    • Not Ranked
    • Joined on 04-25-2008
    • Posts 1

    Re: I would like to download Catalog XPress on a new computer.

    Reply Contact

    I have the exact same issue.  My username is llcarr and I need to reload the software onto the new computer after my hard drive died on the old one.  Please assist.

     

    llcarr@dlcent.com

     

    Regards,

     

    Linda Carr
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