Jolene-This happened to me once, so I feel worthy of telling you that . . . Not all snowflake designs are free standling lace designs.
Badgemaster is, IMHO, the best on the market, but it cannot do what the design was not meant to do. So, make sure the design says specifically FSL. FSL requires a 'base' on which to create a design. The base is a lot like a spider's web, it is the basis for the lace.
Pat, The Avid Embroiderer
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