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Latest post 08-05-2008 9:35 AM by beamishboy. 3 replies.
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  • 08-01-2008 7:36 PM

    Problems with the new Catalog Xpress file

    We recently put up an updated trial version of Catalog Xpress which made this software compatible with 64-bit Windows Vista operating systems. We did several weeks of thorough testing on different platforms, and then put it on the site last Friday for download. This week, we ran a promotion on Catalog Xpress because we had had a lot of interest from users who wanted 64-bit compatibility.

    However, due to some technical difficulties with certain operating systems, we have had to remove the new version and replace it with the installation file we had up until last Friday, the non-64 bit compatible version.

    We apologize for any inconvenience caused. We are working hard on resolving the problem with the 64-bit version, and we will ensure that the updated version is back up as soon as possible.

    BB

    For information on how to use all the great features on AnnTheGran.com to help you create better projects, please visit my Magic Bookshelf blog.

  • 08-01-2008 7:55 PM In reply to

    Re: Problems with the new Catalog Xpress file

    I recently downloaded catalog express trial offer and could not get it to open but 7 designs.  I really want to buy it but after redownloading and reading this article I am not sure whether to get it yet.  When will the sale on it end and is there some way to see the designs in it so I will know what I am getting.  Thank you     You have been very helpful with other questions.  granny0305

  • 08-05-2008 7:54 AM In reply to

    Re: Problems with the new Catalog Xpress file

    I have the 30 day thing with catalog Xpress. Having problems had Holidays on list downloaded some designs now this morning holiday is gone.What can I do to get it back? Carole

  • 08-05-2008 9:35 AM In reply to

    Re: Problems with the new Catalog Xpress file

    Carole65, the best thing to do for a specific support request like yours is to contact our Support team at support@annthegran.com, if you haven't already. They will be happy to help you personally.

    granny0305, we are going to extend the Catalog Xpress sale because of the problems that were encountered with the latest install. We hope to have that fixed this week, and we'll be letting everyone know once the new download is up and running. The program in effect comes with 6000 designs - you'll be able to download and organize any of the free designs on our site. There are a few designs embedded in the program for sampling, but the real power of the program is that it can work with any embroidery design.

    BB

    For information on how to use all the great features on AnnTheGran.com to help you create better projects, please visit my Magic Bookshelf blog.

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