All financial data you enter on AnnTheGran.com is encrypted with secure server software (SSL) that encodes the information before your Web browser software sends it to us. You will know a page is secure when you see the small lock icon at the bottom of your browser screen. The SSL software decodes the data only after it reaches our server, meaning hackers can't snatch any of your personal information while it is in transit. Once the data reaches our site, the same state-of-the-art security software we use to guard all of our company's essential business data protects your personal data as well.

Our site uses a secure order form for customers to request products for purchase. This form requires a user's billing and financial information (such as credit card numbers). Financial information that is collected is used only to bill the user for the particular products and/or services requested in that specific order. This information is used only for that purpose and is never shared with any other person or company. The financial information is encrypted from our own staff and cannot be retrieved by anyone in our organization. Our servers use secure third-party processing services (Skipjack and PayPal) to process credit cards and payments. Neither our servers nor the third-party processing servers store credit card information for any use other than processing the specific credit card transaction for which the information was given.

Our store maintains a list of receipts, which comprise the Order History for each customer. This information is accessible by logging in to the store and then clicking on the Check My Order link located in the top right corner of any page on our site. This information is for your convenience, only after you log in using your unique username and password. It is not available to anyone else except our support staff. Because our system never receives your un-encrypted credit card information, it cannot be stored in your Order History.